Support & Success
31 tools. Plain-English summaries — no payoffs, no BS.
adaThe Tech: Customer Support AI
An AI chatbot that handles customer support tickets automatically. Built for enterprises drowning in thousands of daily chats, not your typical help desk widget.
Visit →AircallThe Tech: Cloud Phone System
A cloud phone system that turns your sales and support calls into a unified dashboard with AI coaching and CRM integration. Finally, your team can stop playing phone tag and act...
Visit →BoldDeskThe Tech: Help Desk Software
A customer support inbox that handles tickets, chats, and messages from different channels in one place, with AI that actually automates replies instead of just suggesting them.
Visit →CognigyThe Tech: Conversational AI
An enterprise chatbot builder that requires actual developers and enterprise budgets. Think digital receptionist that can handle complex stuff like rebooking flights, not just "...
Visit →CrispThe Tech: Customer Support
It's a chat widget for your website that connects to WhatsApp, Instagram, and other messaging apps so all your customer messages end up in one inbox. The AI handles basic questi...
Visit →CustifyThe Tech: Customer Success Platform
It's a dashboard that pulls your customer data from all over the place so you can actually see who's about to cancel. Stops your CS team from living in spreadsheets.
Visit →eeselThe Tech: Customer Support AI
It's AI that plugs into your helpdesk and actually knows your company's stuff. Trains on your past tickets instead of giving generic robot responses.
Visit →ForethoughtThe Tech: Customer Support AI
AI that actually handles customer support tickets end-to-end instead of just routing them around. Think chatbot that can reset passwords and track orders, not just say "let me t...
Visit →FreshworksThe Tech: Customer Support Suite
It's a bunch of connected tools that handle support tickets, IT problems, and sales stuff. Think Zendesk's cheaper cousin that also does IT management.
Visit →FrontThe Tech: Customer Support
It's a shared inbox that pulls emails, texts, social messages, and chat into one place so support teams can actually collaborate instead of stepping on each other's toes.
Visit →GainsightThe Tech: Customer Success Platform
It's a customer health monitoring system for SaaS companies. Think of it as a dashboard that tells you which customers might cancel before they actually do.
Visit →GetFeedbackThe Tech: Customer Feedback
It's a survey tool that lives inside Salesforce. If you're already married to Salesforce, this makes feedback collection actually useful instead of scattered across 12 different...
Visit →GrooveHQThe Tech: Customer Support
A shared inbox that prevents your support team from stepping on each other's toes. Think Gmail meets helpdesk without the enterprise bloat.
Visit →Help ScoutThe Tech: Customer Support
It's a shared inbox that turns email chaos into organized customer conversations. Think Gmail for support teams, but with AI that actually helps instead of just existing.
Visit →HelpCrunchThe Tech: Customer Support
A shared inbox that pulls WhatsApp, Instagram, email, and live chat into one dashboard. Does the job without the enterprise bloat.
Visit →HiverThe Tech: Email Helpdesk
It's Gmail on steroids for customer support. Turns your chaotic support@company.com inbox into something that won't make your team want to quit.
Visit →IntercomThe Tech: Customer Support
A customer support platform that combines live chat, email tickets, and AI chatbots in one inbox. The AI (called Fin) actually handles 50-70% of repetitive questions without hum...
Visit →Kore.aiThe Tech: AI Chatbots
It's an AI chatbot builder for big companies who need bots that actually understand what people are saying instead of forcing customers through painful phone menus.
Visit →KustomerThe Tech: Customer Support
It's a customer service platform that actually handles most tickets automatically with AI, so your human agents aren't drowning in "where's my order" messages all day.
Visit →LiveAgentThe Tech: Customer Support
It's customer support that doesn't suck. Puts all your scattered customer conversations—email, chat, phone, social—in one place so nothing falls through the cracks.
Visit →LiveChatThe Tech: Live Chat
It's a chat widget for your website that connects visitors to your support team in real-time. Think WhatsApp for customer service, but your reps can see what pages visitors look...
Visit →NicereplyThe Tech: Customer Feedback
It's the feedback tool that actually gets responses. Sends one-click surveys right after support tickets close, so you catch problems before customers ghost you.
Visit →PlanhatThe Tech: Customer Success
It's a customer success platform that watches for early churn signals so you can save accounts before they bail. Think health scores meets automated workflows.
Visit →ProsperStackThe Tech: Churn Prevention
It's a pop-up that intercepts customers trying to cancel and throws discount offers at them. Like a digital bouncer for your subscription exit door.
Visit →PylonThe Tech: Customer Support
It's the support tool that finally stops your team from juggling 6 different apps when a customer needs help. Pulls messages from Slack, email, Teams, Discord into one inbox wit...
Visit →ServiceNowThe Tech: IT Service Management
An enterprise workflow platform that connects your IT, HR, and customer service into one system. Think of it as the expensive spine that holds together all your company's proces...
Visit →Text.comThe Tech: Customer Support Infrastructure
It's chat infrastructure for SaaS companies who want to embed live support without building it from scratch.
Visit →TidioThe Tech: AI Customer Support
A chatbot that actually knows your business stuff and hands off to humans when it's stumped. Finally, an AI that admits when it doesn't know instead of making things up.
Visit →TotangoThe Tech: Customer Success
It's customer success software that watches how people actually use your SaaS app, then automates the nagging when they stop logging in.
Visit →UnbabelThe Tech: Translation Management
A hybrid translation service that combines AI speed with human editors for customer support tickets. Takes 20 minutes instead of 20 hours, but you're paying for that human touch.
Visit →ZendeskThe Tech: Customer Support
A customer support ticketing system that collects questions from email, chat, and social media into one dashboard. The AI part costs extra and isn't that simple.
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