Their Pitch
Engage and support customers on social media
Our Take
A social media manager that actually handles your DMs and comments in one place instead of making you tab-juggle between seven apps.
Deep Dive & Reality Check
Used For
- +**You're checking 7 different apps for customer messages** → Everything shows up in one inbox, response times drop from hours to minutes
- +**Spending your weekends deleting spam comments on Facebook ads** → AI rules auto-hide offensive content and answer common questions
- +**Missing sales opportunities buried in Instagram ad comments** → Auto-replies capture leads while you sleep
- +**Your team doesn't know who's handling which customer complaint** → Assign messages, add internal notes, track who responded when
- +Schedule posts across all platforms from one calendar - no more logging into each app separately
Best For
- >Managing 5+ social accounts and drowning in comments, DMs, and reviews
- >Your team spends 8+ hours a week deleting spam and answering the same questions
- >Running ads on Facebook/Instagram where comment responses actually drive sales
Not For
- -Solo creators with 1-2 accounts — you're paying for team features you don't need
- -Companies that barely get social media interactions — the inbox will feel like overkill
- -Fast-growing startups needing newer platforms like BeReal or niche industry networks
Pairs With
- *Canva (to create the actual content you're scheduling and publishing)
- *Google Analytics (to see if all those social interactions actually drive website traffic)
- *HubSpot (to turn Instagram comment leads into actual sales pipeline)
- *Slack (where your team gets pinged about urgent customer complaints that need immediate attention)
- *Shopify (since e-commerce brands often drive the most ad comment volume that needs managing)
The Catch
- !The 8+ hours saved claim assumes you're drowning in spam comments — if you're not, the time savings won't be dramatic
- !Auto-moderation works great on Facebook/Instagram but other platforms have limited automation options
- !Built for teams of 1-50 people, so rapidly scaling companies might outgrow it faster than expected
Bottom Line
Finally, someone unified your Facebook comments, Instagram DMs, and Google reviews so you can stop living in browser tab hell.