Used For

• +**Three people editing the same contract and creating version chaos** → Real-time editing shows who's typing what, unlimited version history saves your sanity
• +**Sending huge files through email and hitting attachment limits** → Share links with permission controls, set expiration dates for sensitive stuff
• +**Sales team can't find customer contracts when prospects call** → CRM integration puts all customer files right in their contact record
• +Desktop sync keeps files on your computer without eating storage space - access everything but download nothing
• +Workflows automate the boring stuff like organizing files into the right folders when projects start

Best For

• >Your team keeps emailing attachments back and forth like it's 2005
• >You need to share files with clients but can't give them access to everything
• >Already using Zoho CRM and tired of customer files scattered across 5 different places

Not For

• -Solo freelancers or tiny teams under 5 people — you're paying for collaboration features you don't need
• -Companies already deep in Google Workspace or Microsoft 365 — the switching costs aren't worth it unless Zoho integration is critical
• -Teams wanting the cheapest option — this costs more than basic Google Drive or Dropbox

Pairs With

• *Zoho CRM (where customer files actually live instead of scattered across email attachments)
• *Zoho Projects (creates project folders automatically so files don't end up in random places)
• *Microsoft Outlook (save email attachments directly without the download-upload dance)
• *Zapier (connects to 1000+ apps because Zoho doesn't integrate with everything natively)
• *Zoho Mail (automatically saves incoming attachments to the right folders)
• *Slack (for notifications about file changes and link sharing with the team)

The Catch

• !No specific pricing in their docs - always a red flag for budget planning
• !Desktop sync limited to 5 folders, so you'll hit that limit faster than expected
• !The real value comes from Zoho integrations, so if you're not using their other tools, you're paying premium for basic features

Bottom Line

Google Drive's organized cousin - costs more but won't make you cry when 12 people edit the same document.