Their Pitch
Transformative AI for every team
Our Take
It connects your apps so they talk to each other automatically. When something happens in one app (like getting an email), it triggers actions in others (like saving to Google Sheets) without you lifting a finger.
Deep Dive & Reality Check
Used For
- +**You're copying form submissions to Google Sheets and Slack 20 times a day** → Zapier does it instantly every time someone submits, saves you 2 hours daily
- +**Your sales team misses hot leads buried in email** → New emails from your contact form automatically create CRM records and Slack alerts
- +**You're manually posting social media updates across 5 platforms** → Write once in Google Sheets, auto-posts everywhere on schedule
- +AI Copilot builds workflows from plain English - just describe what you want and it connects the apps
- +Tables store data for free and don't count against your task limits
Best For
- >You're manually moving data between apps for hours every week
- >Your team keeps forgetting to update spreadsheets and CRM records
- >You need apps to work together but have zero coding skills
Not For
- -Teams under 5 people with simple needs — the free tier runs out fast and paid plans are overkill
- -High-volume operations processing 10,000+ tasks monthly — you'll hit expensive overages quickly
- -Enterprises needing instant responses — the 15-minute polling delay on cheaper plans kills real-time workflows
Pairs With
- *Google Sheets (where your data ends up because it's the universal inbox everyone understands)
- *Slack (to get instant notifications when automations trigger or fail)
- *Gmail (the most common trigger — new emails kick off half of all workflows)
- *Salesforce or HubSpot (where leads from forms automatically become proper CRM records)
- *Typeform or Google Forms (to capture leads that Zapier immediately routes everywhere)
- *Dropbox or Google Drive (where files get auto-organized from email attachments)
- *Trello or Asana (where support emails become task cards without manual entry)
The Catch
- !Multi-step automations count as multiple tasks, so your 750 monthly tasks disappear faster than you think
- !The 15-minute delay on lower plans means 'instant' notifications arrive a quarter-hour late
- !Premium app integrations like Salesforce require Professional plans — that $20 starter price jumps to $50+ real quick
Bottom Line
The duct tape of the internet — connects 7,000+ apps so you stop being a human copy-paste machine.