Used For

• +**Your new hires spend 2 weeks asking 'how do we handle X' questions** → One searchable hub with verified, current answers they can find themselves
• +**Support docs are scattered across 5 tools and half are wrong** → AI reminds you when stuff needs updates, keeps everything current
• +**Nobody reads your carefully written processes** → Analytics show what people actually search for vs ignore
• +Search works in any language and pulls from verified docs only - no more 'is this still accurate?' guessing
• +Embeds live content from Slack and GitHub so your docs stay current without manual copying

Best For

• >Your support team keeps answering the same questions because policies are buried in Slack threads
• >Remote team where half the playbooks are outdated and nobody knows which version is real
• >You're tired of hunting through Google Drive folders to find that one decision doc from 3 months ago

Not For

• -Solo founders or teams under 10 people — you don't have enough docs or questions to justify $8+/month per person
• -Highly technical dev teams — you probably want something more integrated with your code like GitHub wikis
• -Teams wanting deep project management — this handles documentation and light collaboration, not full project tracking

Pairs With

• *Slack (where people search docs without leaving chat and get notifications about doc updates)
• *Google Workspace (to import existing Drive docs and sync with Sheets data)
• *Jira (to embed ticket info in your process docs so context stays current)
• *Figma (to pull design specs into your product docs automatically)
• *Zapier (to automate doc creation when new processes get added to other tools)
• *Asana (to link project docs with actual task management)

The Catch

• !The verification system is helpful but annoying at first — AI will flag tons of docs as needing updates during setup
• !You'll spend time setting up proper permissions or risk everyone editing everything (defaults to open editing)
• !Importing messy docs requires cleanup work, though the AI formatting helps speed this up

Bottom Line

Finally, a team wiki that doesn't turn into a document cemetery after 6 months.