Used For

• +**Users complain about broken checkout but you can't reproduce it** → Watch their exact session, see the network timeout that caused the dead click
• +**JavaScript errors happen randomly with no context** → Get the full replay with console logs, network requests, and user actions leading up to the crash
• +**Your mobile app crashes but crash reports are useless** → See the pixel-perfect recording of what the user tapped and when it broke
• +AI flags frustration signals automatically - finds rage clicks and slow loads across thousands of sessions without manual review
• +Heatmaps show where users actually click vs where you think they click

Best For

• >Your users report bugs you can't reproduce and your team is playing detective
• >Frontend errors are killing conversions but you only see cryptic stack traces
• >You're a dev team that's tired of the 'works on my machine' problem

Not For

• -Solo developers or small teams under 20 people — starts cheap but session overages hit fast on real traffic
• -Anyone wanting simple error tracking — this is session recording with all the complexity that comes with it
• -Teams worried about user privacy — you're literally recording everything users do on your site

Pairs With

• *Sentry (handles backend errors while LogRocket shows the frontend user experience)
• *Datadog (for full-stack traces that connect frontend sessions to backend performance)
• *Jira (where you export replay links instead of writing 'unable to reproduce' for the hundredth time)
• *Slack (where your team gets alerts about critical user sessions instead of playing phone tag)
• *Intercom (to see what users were doing right before they submitted that angry support ticket)

The Catch

• !Pricing sneaks up on you — users report budgeting $500/month and hitting $2,000 by week two when traffic spikes
• !The AI summaries watch 10 sessions but miss context, leading to false positives that waste investigation time
• !Mobile session replays can lag during crashes, which is exactly when you need them most

Bottom Line

Records user sessions like a movie so you can watch bugs happen instead of guessing what went wrong.