Used For

• +**Your product requirements live in 12 different Google Docs and nobody knows which is current** → One central wiki with version history and automatic notifications when things change
• +**Engineers keep asking "what was the original spec for this feature?"** → Link Jira tickets directly to requirement docs so context never gets lost
• +**Meeting prep takes 4 hours because you're rebuilding the same slides** → Reusable page templates and presenter mode turns any doc into a slideshow
• +Real-time collaborative editing - multiple people can edit simultaneously without the "wait, who has edit access?" dance
• +Database macros pull live data from Jira into dashboards without manual updates

Best For

• >Your team loses 4 hours a week hunting for the latest version of docs scattered across email and Google Drive
• >You're already using Jira and tired of tickets with zero context or background
• >Hit that magic 50+ person mark where informal knowledge sharing stops working

Not For

• -Teams under 20 people — you're paying $6+ per person monthly for features a shared Google Drive handles fine
• -Anyone wanting simple note-taking — this is built for structured documentation, not quick thoughts
• -Budget-conscious startups — Notion does 80% of this for half the price if you don't need heavy Jira integration

Pairs With

• *Jira (the whole point - tickets embed directly into docs so you never lose context)
• *Slack (where everyone gets pinged when pages update, sometimes too much)
• *Trello (for teams that want simpler task management but need the heavy documentation)
• *Google Workspace (you'll still need Sheets for quick data and Gmail for everything else)
• *Figma (where designs live before you document the requirements in Confluence)
• *GitHub (engineering teams link code repos to technical documentation)

The Catch

• !Search gets frustratingly slow once you hit 1,000+ pages, and it completely misses content in file attachments
• !The mobile experience is pretty rough — macros break and editing feels clunky on phones
• !Page organization becomes a nightmare without someone dedicated to maintaining the structure (orphaned pages everywhere)

Bottom Line

The wiki that engineering teams actually use because it syncs with Jira and doesn't break when 5 people edit at once.