Used For

• +**Your importer crashes overnight and nobody notices for 8 hours** → Heartbeat monitors ping a URL every 30 seconds, call your phone the moment it stops
• +**Digging through millions of log lines to find why the API returned 500** → SQL search across a billion logs in under a second, pattern matching groups similar errors
• +**3am panic calls with zero context about what's actually broken** → Screenshots, traceroute, and AI summaries tell you exactly what failed
• +Playwright browser tests that click through your signup flow like a real user
• +Drag-and-drop dashboards without writing code or begging developers

Best For

• >Your background jobs crash silently and you find out hours later from angry users
• >Getting woken up by customers instead of your monitoring tools
• >Drowning in alert fatigue from tools that cry wolf every 10 minutes

Not For

• -Solo developers or tiny teams — starts at $29/user/month and you're paying for on-call features you don't need
• -Companies wanting self-hosted options — it's cloud-only, no running this on your own servers
• -Anyone needing deep application performance monitoring — this handles uptime and logs well but lacks advanced tracing depth

Pairs With

• *Slack (where your team gets pinged about incidents and manages escalation workflows)
• *PagerDuty (if you need more complex on-call scheduling than Better Stack provides)
• *Datadog (for deeper application performance monitoring that Better Stack doesn't handle)
• *AWS S3 (to store your logs and avoid vendor lock-in while still getting fast search)
• *GitHub (to link incidents back to the code deployments that probably caused them)
• *Stripe (to monitor payment processing uptime since downtime literally costs money)

The Catch

• !The AI anomaly detection and some advanced features are still rolling out — you're paying full price for incomplete tooling
• !Pay-as-you-go sounds flexible but costs add up fast if you need multiple people on-call rotation
• !Status pages are simple and intuitive, which is great until you need heavy customization

Bottom Line

Consolidates your fragmented monitoring mess into one platform that won't let you sleep through downtime.