Used For

• +**15% of your revenue disappears monthly from expired cards** → Auto-updates Visa/Mastercard info before renewals, uses machine learning to retry failed payments at optimal times
• +**You're spending 20 hours/week manually creating invoices and chasing payments** → Everything runs automatically - invoicing, dunning emails, payment retries
• +**Your streaming app works globally but billing only works in USD** → Handles 140+ currencies and 18 languages for true global sales
• +Pauses subscriptions instead of cancellations - customers can temporarily stop paying without losing their account entirely
• +Connects to app stores and syncs web + mobile subscriptions in one dashboard

Best For

• >Your subscription business is bleeding money from expired credit cards and failed payments
• >You're manually chasing customers to update payment info like it's 1995
• >Hit 10,000+ subscribers and your current billing setup breaks every weekend

Not For

• -Solo creators or startups under 1,000 subscribers — no free tier and it's overkill for simple monthly charges
• -Companies wanting transparent pricing — everything requires a demo and custom quote
• -Teams that want simple Stripe checkout links — this is built for complex usage-based billing across regions

Pairs With

• *Stripe (as the actual payment processor - Recurly sits on top and adds the smart retry logic)
• *Salesforce (where your sales team tracks accounts and Recurly syncs billing status)
• *Zendesk (for customer support when people complain about billing and need payment help)
• *Apple App Store/Google Play (syncs mobile subscription data with web billing)
• *Snowflake (where finance teams dump Recurly data for revenue reporting and churn analysis)
• *Slack (where you get alerts about payment failures and recovery wins)

The Catch

• !No public pricing means you're going into sales calls blind - expect enterprise-level costs even for mid-market needs
• !Setup takes 1-2 days for basics but a full week if you want custom webhooks and API integrations
• !The 700% ROI claims on failed payment recovery come from their own data, not independent verification

Bottom Line

Prevents the 'oops my card expired and I lost half my customers' disaster that kills subscription businesses.