Their Pitch
Powering the future of digital banking.
Our Take
It's digital banking software for credit unions and small community banks. Basically puts their entire member experience online instead of forcing people to visit branches for every little thing.
Deep Dive & Reality Check
Used For
- +**Your members can't deposit checks without visiting a branch** → They snap photos through the app, money shows up instantly while the check clears in the background
- +**Staff spend all day manually reviewing transfers and sending alerts** → Everything runs automatically, alerts go out in under a minute, staff focus on actual customer service
- +**Account opening takes 45 minutes of paperwork and three visits** → New members open accounts online in 10 minutes using just SSN and birthday
- +Functions feature lets you build custom automations in 30 minutes - no waiting months for your core vendor to maybe add a feature
- +Connects directly to your existing core banking system (Fiserv, Corelation, etc.) so you don't rebuild everything from scratch
Best For
- >Credit unions stuck with 1990s core banking that makes members drive to branches
- >Small community banks losing customers to big banks with decent mobile apps
- >Bank executives who need 3x growth but don't have armies of developers
Not For
- -Big banks with their own developer armies - this is built for institutions that can't hire 50 engineers
- -Anyone not a regulated financial institution - it's designed specifically for bank compliance and core system integrations
- -Credit unions wanting cheap solutions - no public pricing but this targets growth-focused institutions, not penny-pinchers
Pairs With
- *Fiserv Premier or DNA (your core banking system that actually holds account data and regulatory stuff)
- *Corelation Keystone (another popular core system for credit unions, syncs in real-time with Narmi)
- *FedNow (for instant payments that members expect from big banks)
- *Slack (where staff get alerts about wire transfers needing approval)
- *Claude AI (coming in 2025 for answering member questions about balances)
- *DocuSign (for digital account opening signatures instead of wet signatures)
The Catch
- !Only works if you're on supported core banking systems (Fiserv, Corelation Keystone, Silverlake, COCC) - if you're on something obscure, you're out of luck
- !The vendor claims about 3x account growth in 30 days come from marketing materials, not independent user reviews - couldn't find actual customer stories
- !You'll still need someone technical enough to set up integrations and automations, even though they call it 'low-code'
Bottom Line
Turns small banks into digital banks without the 18-month nightmare most banking software requires.