Used For

• +**Your accounts payable team manually enters 500 invoices per week with 15% error rates** → Bots process invoices automatically with 95% accuracy, team focuses on exceptions only
• +**You're copying customer data between CRM and billing system every day for 3 hours** → Automated sync runs overnight, data stays current without human intervention
• +**Manual report generation takes your analysts 2 days each month** → Reports generate automatically on schedule, analysts spend time on insights instead
• +Handles screen scraping from legacy systems that don't have modern connections
• +No-code builder lets business people create automations without waiting for IT

Best For

• >Your finance team spends 20+ hours a week copying invoice data and making typos
• >You're drowning in manual data entry between systems that should talk to each other
• >Hit 100+ employees and the boring work is eating your smart people alive

Not For

• -Teams under 50 people — you're paying enterprise prices for problems you don't have yet
• -Companies wanting plug-and-play automation — this needs dedicated bot babysitting or they break
• -Anyone hoping to "set it and forget it" — UI changes will kill your bots monthly

Pairs With

• *Excel (where your bots will spend most of their time copying and pasting data)
• *SAP (the main reason people buy this — because SAP integration is painful)
• *Salesforce (to automatically update records instead of making sales reps do data entry)
• *Microsoft Teams (where bots send notifications about what they accomplished overnight)
• *Azure (to host the Windows VMs your bots need to run on)
• *Power BI (to build dashboards showing how much time your bots are saving)
• *ServiceNow (for enterprise workflows that are too complex for simple automation tools)

The Catch

• !Bots break when apps update their interfaces — expect 2-4 hours of fixes per bot per month
• !The pricing starts reasonable but runtime hours and Windows licenses add up fast (surprise $5K bills)
• !You'll need someone to become the "bot person" or pay for expensive support — these aren't Zapier workflows

Bottom Line

Turns your repetitive office tasks into robot work, but you'll need someone who speaks bot to keep them running.