Their Pitch
Where small and medium businesses discover powerful communication solutions.
Our Take
A cloud phone system that replaces your desk phones with an app. Your business calls, texts, and voicemails all work through the internet instead of old phone lines.
Deep Dive & Reality Check
Used For
- +**Your receptionist works from home but customers need to reach a human** → Auto-attendant routes calls by department while she answers from her kitchen
- +**Sales reps miss hot leads because calls go to the wrong phone** → Mobile app ensures business calls reach whoever's available, anywhere
- +**You're manually taking notes during every customer call** → AI transcription turns conversations into searchable text automatically
- +Conference calls for unlimited people without Zoom fatigue - just dial in with a PIN
- +Integrates with Salesforce to show customer history the second they call
Best For
- >Remote teams tired of forwarding the main business line to personal phones
- >Small businesses outgrowing Google Voice but scared of enterprise phone complexity
- >Sales teams who need caller info to pop up automatically during calls
Not For
- -Solo entrepreneurs or teams under 5 people — you're paying for call queues and conference features you'll never touch
- -Companies wanting transparent pricing — they use "let's talk" quotes instead of showing real costs upfront
- -Large enterprises needing heavy customization — this is built for simplicity, not complex phone trees
Pairs With
- *Salesforce (where customer info automatically pops up when they call so reps stop scrambling)
- *Microsoft Teams (FluentStream becomes your softphone instead of using Teams calling)
- *iOS/Android apps (where your team actually answers business calls from their personal devices)
- *WebPhone browser (for people who want to skip app downloads and take calls in Chrome)
- *Your existing CRM (to auto-save call recordings and notes without manual export)
- *Network monitoring tools (because dropped calls kill deals and you need to know when internet issues hit)
The Catch
- !No public pricing means you'll play phone tag with sales just to learn what it costs
- !Setup is genuinely simple (15 minutes) but integrating with your CRM takes longer than they admit
- !Internet quality directly affects call quality - if your WiFi sucks, your calls will too
Bottom Line
Phone system that lives in the cloud so your remote team can answer business calls from anywhere without buying desk phones.