Used For

• +**Your techs spend 3 hours checking MFA status across 50 clients** → See all MFA gaps across every tenant in one screen, fix them in bulk
• +**Client gets breached because someone logged in from Nigeria at 3am and nobody noticed** → Auto-blocks suspicious logins and kicks out compromised users before damage happens
• +**You discover clients are using 47 random SaaS apps, half without MFA** → Complete inventory of shadow IT with risk scores and breach history
• +**Quarterly business reviews where you awkwardly explain what you actually do** → Visual reports showing exactly how many threats you stopped and policies you enforced
• +Policy templates that push security baselines to new clients in 15 minutes instead of manual setup

Best For

• >MSPs managing 20+ clients who are tired of switching between admin portals all day
• >Service providers who need to prove they're actually securing clients (not just promising)
• >IT teams drowning in impossible travel alerts and MFA compliance spreadsheets

Not For

• -Single companies managing just their own Microsoft 365 — you're paying for multi-tenant features you don't need
• -MSPs without Microsoft 365 clients — this is built specifically for M365 environments
• -Teams wanting advanced threat hunting or endpoint protection — this handles configuration and alerts, not deep forensics

Pairs With

• *ConnectWise (where alerts turn into billable tickets and clients see what you actually fixed)
• *Microsoft 365 (the thing you're actually securing - requires admin access to every client tenant)
• *Pax8 (for license purchasing integration that's coming on their roadmap)
• *PowerShell (for advanced automation if you want to get fancy with user management)
• *AutoTask (another PSA option for routing security alerts into your ticketing workflow)
• *Conditional Access (Microsoft's native policies that Augmentt helps you actually manage at scale)

The Catch

• !You need to understand Microsoft 365 security architecture to configure this properly — not something for your junior tech
• !Auto-remediation sounds great until it blocks your biggest client's CEO during an important call
• !Setup requires Global Admin access to every client tenant, which some clients won't give you

Bottom Line

Turns Microsoft 365 security from a 50-tab nightmare into one dashboard that actually prevents breaches.